Mandatory Training

Complex and Clinical Courses

PMVA

Prevention and Management of Violence Aggression

3 Day Course

Course Aim

The 3-day PMVA course has been designed to give participants underpinning knowledge and understanding of primary, secondary and tertiary strategies and be able to choose the suitable method of intervention based on the population and settings participants are working in, taking into consideration a human rights approach and person-centred care, Participants to develop awareness of legal and ethical challenges when using force and consequences of unreasonable use of force.

Course Objectives

• Discuss and debate the different types of terminology frequently used when describing situations of anger, aggression and violence.
• Recognise common aspects/circumstances that may escalate or contribute to challenging behaviour.
• Identify the main provision of the statutory requirements relating to race, religion, gender, gender identity, sexual orientation, disability and age
• Demonstrate an understanding of how the main provisions relate to the prevention and management of conflict, aggression and violence.
• Identify the core components of communication.
• Identify the importance of observing and monitoring both verbal and nonverbal communication.
• Differentiate between warning and danger signs and understand the significance of the different behaviours displayed in these signs and how they impact on situational risk assessments.
•  Identify the key elements, requirements and impact of legislation, legal concepts and ethical considerations which relate to the management of conflict and aggressive and violent situations and apply it according to locality.
• Demonstrate understanding of the systems designed to meet with the requirements of legislation, legal concepts and ethical considerations in this field.
• Understand the different types of De-escalation strategies
• Identify the potential impact of violence and aggression on staff and service users.
• Identify a constructional perspective on mental illness.
• How staff perceive the link between mental illness and behavioural elements of a service user’s presentation.
• Demonstrate awareness of the different methods of risk assessment including Actuarial, static, and dynamic variables, Clinical judgement, structured clinical judgement, functional analysis, historical factors, and any information that can be gathered from carers and family members with the consent of the service user.
• Define the effects of restraint, both physically and psychologically, on staff and service users

Courses Price List

View our current Courses Price List here or download

Why train with us

• Our trainers are highly qualified tutors and experienced with nursing and social work background.
• We can tailor make courses to your staff needs (TNA – Training Needs Analysis)
• We can arrange to come and deliver training at a venue of your choice.
• Our courses meet the standards required by Local Authorities & Care Quality Commission.
• Our courses meet the UK legal requirements.
• Our courses are CPD Accredited.
• Same day certificates.
• Automatic reminder when certificate is about to expire.
• Great team with excellent customer service with outstanding support.
• Our tutors undergo tutor refresher courses annually.

Complaints, Concerns, Comments & Compliments

With respect to service user feedback concerning the quality-of-Care Services provided this information is formally reviewed for content and possible action. These reviews classify service user feedback as follows, and is considered as positive through to negative feedback:

Types of feedback:

• Compliments – positive input regarding aspects of the Care Service
• Comments – still positive, but possible scope for improvement
• Concerns – negative feedback where action may be required to address a problem.
• Complaints – serious concerns that require immediate action:

There is a formal process for the management and handling of complaints from service users. This is documented in Complaints Compliment Policy and Procedure. It is the policy of the Organisation to strive to ensure that compliments outweigh complaints.

Complaints can be made verbally or in writing using the information below:

Complaints line – 07540622933

Email Address: info@victorytrainingacademy.co.uk

Cancellation and Rebooking

Training sessions start at 10am, all candidates should arrive for registration at least 30 minutes before training starts. Candidates who arrive after starting time will not be allowed to join the session. Late arrival is considered as cancellation.

There is a £30 cancellation fee. If staff misses their booked date, the paid fee cannot be used to re book for the next training day, full payment should be made. Cancellation can be made 24 hours before the booked date and training time and full refund or re booking will be made.

How to Book

Call our office 0116 254 9174.

Send us a message on WhatsApp or SMS to

Ngoni – 07471346435

Ethel – 07908242398

Godfrey – 07540622933

Email us on – info@victorytrainingacademy.co.uk

All Victory Training Academy Tutors are fully qualified, experienced and they hold GSA training qualification. The training is annually renewed.

We are always striving to provide the highest possible level of training to all our current and future clients and as such Victory Training Academy is working towards BILD certification.